Second time using them
“Outstanding service and frequent updates. Went above and beyond and helped recover money back from lenders.”
Jan R
26 Feb 2026
Reclaim What You’re Owed.
Claims handled properly. From start to finish.
Our expert team manages every step, challenges unfair lender responses, and represents clients at the Financial Ombudsman Service when needed. No confusion. No stress. Just a clear route to reclaiming what you’re owed.
No win / No fee • No risk
Upon successful refund claim our fees range from 18% to 36% (including VAT).
Important information: Impakt Claims is a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or provider. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.
Think your loan wasn’t affordable?
Lenders are required to check you can repay sustainably before approving finance. If they failed to do that and you were left struggling, you could claim back interest and charges. We review your situation, challenge unfair lending, and guide you through the process from start to finish.
Why Choose Impakt Claims
A quicker, simpler way to claim.
What this isn’t
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Slow process Weeks of back-and-forth before you even know where you stand
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Heavy paperwork Forms, documents and admin headaches
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Unclear next steps You’re left guessing what happens after you enquire
CO
What this is
Fast eligibility check with a guided, no-pressure next step.
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Easy to apply See in minutes if you may be eligible
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Real people Available by telephone or email
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Experienced in obtaining millions Millions in claim refunds since 2018
£17,500,000 Amount Reclaimed.
£8,500,000 Debt Written Off (No fee)
Secure & confidential • No win, no fee
The Claims Process in 3 Simple Steps
Select
Select the lenders which you believe mis-sold you finance
Check
We will assess whether a claim can be made on your behalf
Confirm
We will build a case and manage your claim to conclusion
Highly recommend
“Helpful, easy forms, and regular updates. They secured a balance adjustment that really helped me.”
Peter S
12 Feb 2026
Great Company
“Kept me well informed from start to finish. Would definitely recommend.”
Michael B
22 Jul 2025
Unbelievable Service
“Incredible result — a mis-sold credit card balance was wiped out. I’d never have known how to do it myself.”
Jack E
18 Jul 2025
Team Was Brilliant
“Great at keeping me updated and always responded quickly. Thank you.”
Laura
08 Jul 2025
Really Great Company
“Very informative and kept me updated on what was happening. I’d use again and recommend to friends and family”
Jackie K
04 Jul 2025