No Win No Fee* means you don’t need to worry about paying fees upfront. Quite simply, if we manage your case on your behalf and you don’t win any compensation, you don't pay us any fees. There's no catch. If your claim is rejected, you don’t pay a fee.

If we are successful in representing your claim, we take a percentage of the final compensation that you’ve been awarded. The percentage (or fee) is dependent on the amount of refund being offered, with the maximum percentage being 30% for a refund up to £1499. Even then, fees are capped at a maximum value depending on which refund band the claim falls in. Where the claim results in a refund and balance write off, the two are combined to calculate the total value of the claim. The fee payable then is the lower of the percentage of the total claim value, 75% of the refund amount or the maximum chargeable for that claim band. The table below illustrates, the fee percentages by refund band and the maximum fee chargeable for each band.

Refund Amount	Fee Percentage Payable %	Maximum Fee £
Up to £1499	30	420
£5000-£9999	28	2500
£10000-£24999	25	5000
£25000-£49999	20	7500
Over £50,000	15	10000

If your claim is not successful or you are awarded a debt write off of less than £1000, you don’t pay any fees for the work we’ve carried out on your behalf. If you awarded a write off of over £1000, our fee is the lower of the monthly payment previously paid to the loan that’s been written off or £150.

No - there are no 'catches'. No Win No Fee* does what it says on the tin: if you don’t win, you don’t pay a fee. We aim to be completely transparent in all communication with our customers so you can be confident you don’t incur any additional or “hidden costs”. *Please refer to our pre-contract information sheet for a full breakdown of our fees structure.