The home of Claims for Lender Refunds
Our team manage your claims through to any refund that might be due
- Experienced case assessors review every lender response
- Experienced in identifying cases where lender response can be challenged
- Proven ability in representing customer cases to Financial Ombudsman Service
All You Need To Do - 3 Simple Steps
Choose whether you wish to claim Short Term Claims
We’ll check if you are due compensation
We’ll get back to you by E-mail or Text with the results
why choose us?
We act on your behalf to ensure the amount due to you is refunded.
Guaranteed No Win No Fee
Friendly staff to support your claim
Regular updates throughout the process
Hassle free process – We do all the hard work for you
No Win No Fee*
No Win No Fee* means you don’t need to worry about paying fees upfront. Quite simply, if we manage your case on your behalf and you don’t win any compensation, you don't pay us any fees. There's no catch. If your claim is rejected, you don’t pay a fee.
If we are successful in representing your claim, we take a percentage of the final compensation that you’ve been awarded. The percentage (or fee) is dependent on the amount of refund being offered, with the maximum percentage being 30% for a refund up to £1499. Even then, fees are capped at a maximum value depending on which refund band the claim falls in. Where the claim results in a refund and balance write off, the two are combined to calculate the total value of the claim. The fee payable then is the lower of the percentage of the total claim value, 75% of the refund amount or the maximum chargeable for that claim band. The table below illustrates, the fee percentages by refund band and the maximum fee chargeable for each band.
If your claim is not successful or you are awarded a debt write off of less than £1000, you don’t pay any fees for the work we’ve carried out on your behalf. If you awarded a write off of over £1000, our fee is the lower of the monthly payment previously paid to the loan that’s been written off or £150.
|Refund Amount||Fee Percentage Payable %||Maximum Fee £|
|Up to £1499||30||420|
No - there are no 'catches'. No Win No Fee* does what it says on the tin: if you don’t win, you don’t pay a fee. We aim to be completely transparent in all communication with our customers so you can be confident you don’t incur any additional or “hidden costs”. *Please refer to our pre-contract information sheet for a full breakdown of our fees structure.