Second time using them
“Outstanding service and frequent updates. Went above and beyond and helped recover money back from lenders.”
Jan R
26 Feb 2026
Scam and Fraud Claims
Start Claim
Have you lost money to a scam or fraud?
We understand losing money to a scam or fraud is difficult. However we can help recover your money, even if you have already tried. We can also help if any of the following apply:
• You authorised the payment with your bank, believing the payment to be genuine
• You have already recovered some of the funds, but not all monies lost to the scam
• You have already spoken to your bank but been refused a refund of your money
At Impakt Claims, we understand the devastating impact that scams and frauds can have on victims. Not only do they result in financial loss, but they also take an emotional toll. Many victims feel ashamed or embarrassed about falling for a scam and may even hide it from friends and family. Please know that you are not alone, and that the Office for National Statistics estimates that hundreds of millions of pounds are lost to scams in the UK every year. If you have been a victim of a scam or fraud, please reach out to us. Our friendly and discreet team is here to help you recover your hard-earned money and support you through the process.
Everyday thousands of people in the UK fall victim to complex scams and fraud.
These can be in the form of cold-calling, scam emails and text messages. A lot of the scams involve people transferring large sums of money to the scammers, either to pay for non-existent goods, cryptocurrency or to a fake romance. Some scams even involve fake websites, pretending to be legitimate government organisations! Scams and fraud claims can be extremely complex. Often money is paid into several different bank accounts and as a result, people can become confused as to where to start in reclaiming their hard-earned, but now lost funds. Some customers even feel too embarrassed and ashamed to have fallen victim to the scam to make a claim. Rest assured our service is 100% confidential.
The Claims Process in 3 simple steps
Select
Choose the bank which the payment and scam was made from.
Summary
Provide a high-level summary of your case and how you believe you were scammed.
Confirm
We’ll confidentially discuss your case in more detail with you and obtain the necessary supporting information to strengthen your case.
Highly recommend
“Helpful, easy forms, and regular updates. They secured a balance adjustment that really helped me.”
Peter S
12 Feb 2026
Great Company
“Kept me well informed from start to finish. Would definitely recommend.”
Michael B
22 Jul 2025
Unbelievable Service
“Incredible result — a mis-sold credit card balance was wiped out. I’d never have known how to do it myself.”
Jack E
18 Jul 2025
Jenny Was Brilliant
“Great at keeping me updated and always responded quickly. Thank you.”
Laura
08 Jul 2025
Really Great Company
“Very informative and kept me updated on what was happening. I’d use again and recommend to friends and family”
Jackie K
04 Jul 2025