Impakt Claims is a trading name of The Claims Experts Ltd.
Registered in England and Wales Company no. 11600861 | VAT Reg: 313 208644.
Authorised and regulated by the Financial Conduct Authority (FRN 836692).
You can attempt to recover money yourself without using a claims management company.
If you’ve been scammed, you can contact your bank or payment provider and report the incident.
You can also report fraud to Action Fraud.
Impakt Claims provides a free eligibility check to help you understand potential routes and next steps.
Impakt Claims does not charge customers for its free eligibility check service. In successful cases,
The Claims Experts Ltd may charge a success fee of between 18% and 36% (including VAT). Any success fee
will be deducted from the compensation recovered.
If you cancel your claim after the 14-day cooling-off period, you may be charged for any work undertaken,
calculated at an hourly rate plus any applicable disbursements.
The Claims Experts Ltd may refer your claim to a firm of solicitors where appropriate. If this happens,
we may receive a referral fee from the solicitors for introducing the claim.
In successful cases, your solicitor may charge a success fee of between 18% and 36% including VAT,
which will be deducted from the compensation recovered. If you cancel your engagement with the solicitor
after the 14 day cooling off period, you may be charged for work undertaken in line with the solicitor’s
standard hourly rates and the SRA guideline hourly rates.
You will be provided with a full invoice detailing the work undertaken, by whom and the time spent on each task.