Second time using them
“Outstanding service and frequent updates. Went above and beyond and helped recover money back from lenders.”
Impakt Claims can help discover whether you may be due compensation for mis-sold car finance via our Car Claims Specialists division. If you bought a car on finance between 6th April 2007 and 1st November 2024, you may have a car finance claim. Our free, no-obligation check can help recover your eligible funds. It only takes a few minutes to find your lenders.
Impakt Claims and Car Claim Specialists are trading styles of The Claims Experts Ltd, a Claims Management Company (CMC) Authorised and regulated by the Financial Conduct Authority. PLEASE NOTE You do not have to use the services of a CMC and can make a claim directly to the provider yourself or through the Financial Ombudsman Service (FOS) for free. Our check is 100% free. If we identify a valid claim, we’ll present the results and may suggest submitting a claim on your behalf, but you are under no obligation to proceed.
Regulatory Information: The FCA has issued, and continues to issue, important updates on vehicle finance mis-selling and the proposed redress scheme. The FCA is currently reviewing feedback on this issue and has paused the usual deadline for firms to provide final responses to certain complaints while it decides the best way forward. That pause is due to end on 31st May 2026, after which lenders will start responding to complaints. More information is due shortly. You can read the latest guidance on the FCA website: https://www.fca.org.uk/consumers/car-finance-complaints
In short, Personal Contract Purchase (PCP) is effectively a personal loan. It lets drivers spread vehicle payments over time. For example, you can pay over two or three years instead of paying the full amount upfront. However, unlike a typical loan, you won’t pay off the full car value or automatically own it at the end. Ownership only transfers if you choose to make the final lump-sum balloon payment after the agreement ends. PCP is a complex financial product made up of a deposit, borrowed amount, and a final balloon payment. Because of this complexity, many drivers may have grounds for a car finance claim if key details weren’t clearly explained.
Select the lenders which you believe mis-sold you car finance
We will verify whether you were mis-sold your car finance
We will process your case and submit claims to your lenders for reimbursement of any funds due back to you
“Outstanding service and frequent updates. Went above and beyond and helped recover money back from lenders.”
“Helpful, easy forms, and regular updates. They secured a balance adjustment that really helped me.”
“Kept me well informed from start to finish. Would definitely recommend.”
“Incredible result — a mis-sold credit card balance was wiped out. I’d never have known how to do it myself.”
“Great at keeping me updated and always responded quickly. Thank you.”
“Very informative and kept me updated on what was happening. I’d use again and recommend to friends and family”